Zawadi Policies

RETURN / EXCHANGE POLICY

We take every precaution to ensure your purchase is of the utmost quality and free of defects. When your purchase arrives, please inspect it carefully for any damages. If the purchase arrives damaged or defective, please contact Zawadi at (202) 232-2214 or email as at support@localhost.

If you’re not completely satisfied with your purchase, we will gladly offer you an exchange or refund of the merchandise price within 14 days of receipt of product (sale items are not eligible for exchange or refunds). Please note that you are responsible for all return shipping charges unless the item is damaged or defective.

Please follow these steps to return merchandise:
Contact Zawadi at (202) 232-2214 or email as at support@localhost within 14 days of receipt of merchandise.
Repack merchandise in the original box with original packing material.

Return package by your preferred shipping company to:

Zawadi
1524 U Street NW
Washington, DC 20009

REFUNDS

After we receive and process your return, please allow one billing cycle for any refund to appear on your credit card statement. We can only offer refunds on shipping and handling when an item is incorrectly shipped or arrives defective or damaged.